Shipping & Returns
Shipping costs
Enjoy our free standard shipping! Please note that taxes for New York State residents are not included in shipping costs and will be added separately.
If you're in a hurry to receive your order, contact us for upgrade to Expedited Shipping for an extra charge.
Shipping time and tracking
Our products are carefully printed just for you once you place your order and then undergo quality control, so we take a little longer to get them to you. Please be patient.Usually orders should arrive within 7-14 business days. Some custom print mediums are produced in Europe and therefore your order may require additional delivery time.
All packages have track and trace. Tracking information with be sent to you in a separate e-mail when your order is being processed.
Return Policy
Custom ordered items and Sample sale products are not eligible for returns. You can return other items in case of a change of heart within 10 days after delivery. You will also need to pay the return shipping free. To be eligible for a return, your item must be unused and in the same condition that you received it and be in the original packaging. A 20% restocking fee will apply.
If your order is faulty or arrives damaged, please let us know immediately, no later than 48 hours after receiving it. We’ll gladly send a priority replacement or provide a refund, based on the situation. Unfortunately, any notifications sent beyond this timeframe won't be considered. If you do not want a new item shipped you can make another arrangement with us. Please make sure to take photos of both the package and the damaged product and send it together with other relevant information about the claim. Remember to also state your order number in the e-mail.